Work with us

CarShare Vermont is looking for an experienced manager to guide our operations and strategic growth with a focus on mission and long-term financial stability. We offer a fun and creative environment, plenty of interesting and challenging work, and the opportunity to learn and grow within our organization. This is a full-time salaried position.

Responsibilities

• Effectively use and analyze data to inform strategies and policies (internal and public) that advance CarShare Vermont’s mission and business goals
• Determine optimal locations for CarShare Vermont locations and procure parking from private and public parties
• Develop and implement systems and procedures that enhance CarShare Vermont’s operational efficiency, quality of service, and user experience
• Assist with business and program/project evaluation and reporting
• Oversee fleet turnover, including procuring favorable pricing and financing options
• Serve as knowledge base for carsharing technology
• Oversee insurance policies, including claims and risk management
• Supervise small team of on-call staff, including recruitment and training
• Participate in and support day-to-day member services and fleet management tasks
• Remain informed about all aspects of the organization and serve as an ambassador for CarShare Vermont in the community
• Attend and present information at monthly board meetings and at public meetings as needed
• Participate in the on-call rotation

Qualifications

• Demonstrated commitment to CarShare Vermont’s mission
• Minimum 5 years of relevant experience
• Stellar interpersonal, communication, and organizational skills
• Superior data management, analytical, and presentation skills
• Experience within the shared mobility, sustainable transportation, planning, and/or public policy fields preferred
• Ability to quickly master new software, including carsharing technology and business analysis platforms
• Aptitude for efficient troubleshooting and thoughtful problem solving
• A flexible attitude is a must, as well as a desire to collaborate with and support your colleagues
• A good sense of humor and a propensity for fun are key
• Due to the nature of our operations, the ideal candidate will live in the Burlington area and meet CarShare Vermont’s membership requirements

The operations manager will report to the executive director. This is a full-time position with a competitive salary and benefits that include health insurance, generous paid time off, matching retirement plan, and a free CarShare Vermont membership. CarShare Vermont is an equal opportunity employer and does not discriminate based on race, religion, color, nation of origin, gender, sexual orientation, gender identity, age, ability, or anything else.

TO APPLY: Please email a resume and cover letter to Annie Bourdon at annie@carsharevt.org with “Operations Manager” in the subject line.

CarShare Vermont provides 24/7 on-call service to assist our members when emergency situations arise outside business hours. We are seeking dependable, friendly, and detail oriented individuals to help us out with on-call service on weekends. A typical weekend shift begins Friday at 5pm and ends Monday at 9am. Read the full job description.