Tech Transition FAQ

New reservation system coming soon!

What's changing?
How will I make reservations and access a vehicle in the new system?
Do I need to update my debit or credit card?
Will there still be a mobile app I can use?
How will the mobile app be improved?
Will my username and password remain the same?
Will I get to keep my same key fob?
If I’m on a campus plan (UVM & Champlain College affiliates), will my campus ID still work to access vehicles?
Will any CarShare Vermont policies change with the new system?
What is a payment pre-authorization?
What if I already have a reservation booked after December 1st?
What do I do if I have more questions?