COVID-19 Update 4 (April 2, 2020)
From the start of the COVID-19 crisis, CarShare Vermont’s goals have been two-fold: 1. Protect public health; and 2. Continue to fulfill our mission of providing “an affordable, convenient, and reliable alternative to private car ownership that enhances the environmental, economic, and social wellbeing of our region and planet.” We have taken a number of steps (outlined here) toward those ends. And despite significant, sustained loss of revenue, we intend to remain open and serve all our members who rely upon us for their mobility needs.
We recognize that our members are also experiencing challenges--financial and otherwise--and wish to extend whatever assistance we can during these difficult times:
Finally, we offer this assistance because we deeply appreciate your membership with us. You are part of a great group of people who all contribute in meaningful ways toward making this shared venture work. If you are able to help cover another member’s membership for a month or two or support our organization in other ways, please consider making a donation here. Like so many other nonprofits, COVID-19 has had a tremendous impact on our business. Because the majority of our income comes from the service we provide, we are facing unprecedented financial challenges--stressful and alarming, but not insurmountable. We are doing everything within our power to keep CarShare Vermont a vital transportation service for our community. Again, thank you for your support and membership.
COVID-19 Update 3 (March 25, 2020)
We hope you are healthy and doing the best you can under the circumstances. With the news of the Governor’s Stay Home, Stay Safe Executive Order, we wanted to give you an update to assure you that CarShare Vermont’s service will remain in operation. Members may continue to use our vehicles to meet critical needs, such as grocery shopping and medical care. Please continue to:
Additionally, please follow these guidelines to help CarShare Vermont ensure the health and wellness of our members:
CarShare Vermont’s office will remain closed until further notice with staff working remotely. Please continue to use our office line (802-861-2340) for all matters during the week; our emergency line is staffed nights and weekends. And of course, reach out to us by email at any time at firstname.lastname@example.org.
Like so many other businesses, COVID-19 has already had a tremendous financial impact on our nonprofit. We are taking proactive steps to reduce our operating expenses during this crisis so that we can be here for you when it passes. To this end, in the near future we will be consolidating a couple of pod locations to temporarily reduce the size of our fleet. We will be communicating directly with members who may be impacted by these changes and updating our website and reservation pages accordingly. Thank you in advance for your understanding, and most of all, for your membership—it means more than ever right now as we work hard to get through this together.
We miss seeing your faces, but know that we’re here for you.
Your friends at CSVT
COVID-19 Update 2 (March 18, 2020)
As we closely monitor the recommendations of the CDC, local, state, and federal governments, CarShare Vermont keeps two goals in mind:
CarShare Vermont has continued a rigorous cleaning schedule for our fleet. Beyond our normal cleaning routine, we are disinfecting the vehicles on a daily basis. As we work to secure scarce disinfectant supplies to outfit each vehicle, we also seek your cooperation in maintaining the cleanliness of the fleet (i.e. remove all personal belongings, including trash) and taking previously recommended precautions, including rigorous personal hygiene and avoiding a trip altogether if unnecessary.
Consistent with public health calls for social distancing, we have now instituted a temporary 3-hour buffer between reservations. With this policy, we aim to strike an appropriate balance between minimizing health risks and maximizing the utility of our service to members. Of course, we welcome your feedback, and may adjust our service as we learn more about the spread of this coronavirus.
We will continue to update members regarding any change in service by email and on this page. Thank you for your patience and understanding during these challenging times, and as ever, for your membership and support.
COVID-19 Update 1 (March 11, 2020)
CarShare Vermont vehicles are shared by our beloved members on a daily basis—that means multiple hands touching the steering wheel, vehicle controls, and door handles; and the strong likelihood of sneezing and coughing from time to time. Please know that we give every vehicle a thorough washing every two weeks with a strong non-toxic cleaning solution; however, germs can emerge at anytime between cleanings.
To keep yourselves and others as healthy as possible, please follow these good practices promoted by the CDC to prevent the spread of coronavirus and other illnesses:
According to the CDC, it is believed that the coronavirus is spread person to person when an infected individual coughs or sneezes. While it is unclear if a person can contract the disease from a common surface, CarShare Vermont is still taking measures to reduce the risk of contamination. We have been attempting to outfit all of our vehicles with sanitizing wipes for members to disinfect hard surfaces between uses; but as you may have noticed, wipes (and hand sanitizer) are completely sold out at local stores and online. As an alternative, we have tracked down disinfectant spray, and we will be making more frequent visits to our vehicles to disinfect the interior surfaces; however, it is impossible to disinfect vehicles between every trip given the spontaneous nature of our service.
Again, the best way to prevent the spread of illnesses is to practice good personal hygiene and stay home if you’re not feeling well. Please be in touch with any questions or concerns.
As always, thanks for sharing.