What if I’m running late?
To avoid accruing late fees and possibly inconveniencing another member, always try to extend your reservation (by phone or online) if you think you’ll need more time with the car. If you can’t extend your reservation because another member has reserved the car, then please return it at the scheduled time. If you absolutely can’t return the car on time, please call us as soon as possible on the emergency line so we can try to accommodate the other member. If you keep the car late without notifying us, late fees are doubled.